Get paidUpdated 11 days ago

Manage payments from fulfilled Standard Listing orders from the corresponding finance page with the payment information.

• Vendors not syncing with Shopify Collective - Orders & Finances page of the Vendor Dashboard in the Vendor Portal
• Vendors syncing with Shopify Collective - Finance page in the Shopify admin

For vendors not syncing with Shopify Collective, a valid bank account with Novo must be provided with a setup time of a few minutes before we can pay you.

Note: ACH payments are available only for U.S. businesses. Wire transfers via Wise with low fees are available for international businesses.

For vendors syncing with Shopify Collective, a valid bank account must be provided with Shopify.

Add bank account

Note: You will not receive an email to enter your bank account information until you are eligible for disbursement after fulfilling your first Standard Listing order and not syncing with Shopify Collective. The link will expire in 30 days if you do not add your information.

Steps:

1. From your email manager, open the email with the subject, “AMPLIFE LLC wants to send you payments” from [email protected].
2. Click Complete Setup.
3. From Novo, click Add a payment method.
4. Enter the security code Novo emailed you, then click Confirm.
5. Click how you would like to get paid, then click Next.
6. Enter the requested details, then click Next.
   Review and confirm that all of your information is correct, then click Add payment method.

After adding your payment method, Novo will send an email with the subject, “Payment details successfully shared with AMPLIFE LLC”.

Note: If you exit the onboarding process before completing it, you will have to re-enter your information.

Novo provides Amplife® with only your zip code. Amplife® does not have access to your bank account information or personal information as it is encrypted and stored with Novo.

After adding bank account

Once adding your payment method you can receive disbursements from your net sales and track earnings on the Orders & Finance page in your Vendor Dashboard within the Vendor Portal.

Receive payments

For vendors syncing with Shopify Collective, funds collected from Amplife® transfer to your balance automatically after you ship the Standard Listing order to the customer.

For vendors not syncing with Shopify Collective, we reserve your sales proceeds for 7 days after the delivery date of an order to ensure you have enough funds to fulfill any refund requests from buyers.

For example, if you sell a listing on January 1, and it’s delivered on January 6, then your funds will become available for disbursement on January 14.

Steps:

1. From your Vendor Portal, go to your Vendor Dashboard.
2. From the Vendor Dashboard, click the Orders & Finance page within the Vendor Dashboard.

For vendors not syncing with Shopify Collective, finances are managed from the Orders & Finances page of the Vendor Dashboard within the Vendor Portal, where track how much you have earned, and when you got paid for each Standard Listing order.

Vendors that do not get paid

Vendors only on Showcase Selling Plans and Showcase Listings orders will not receive a payout from Amplife® as the transaction did not complete on Amplife®.